Mandatory chargepoint or infrastructure requirement

The grant cannot be given if the installation of the chargepoints and/or infrastructure was a mandatory requirement.  This includes:

• buildings under construction or being renovated where the Part S Regulations applies on or after 15 June 2022 (for England), for example, for single domestic dwellings with an associated parking space and for non-residential buildings with more than 10 car parking spaces

• devolved countries where there are similar regulations as for England, for example, the Building (Scotland) Regulations from 5 June 2023

• where there was a planning application condition mandating the installation of chargepoints and/or infrastructure

Installers are advised to check with their customers that the proposed installation is not a mandatory requirement.

Residential landlords

You can apply for the electric vehicle chargepoint (EV chargepoint) or infrastructure (EV infrastructure) grant if you’re a:

• landlord with property to let

• right to manage (RTM) company

• residents’ management company (RMC)

• company or person owning the freehold of a property that is let or leased

• company owning a building’s common areas, including shareholders who are the leaseholders

• property factor in Scotland

• private registered provider of social housing (PRP)

• public sector organisation - for example government departments, local councils, the armed forces or the NHS and emergency services

• charity that manages or owns residential property

• registered social housing provider in England or a registered Property Factor in Scotland

You must be a business either registered at Companies House or VAT registered with HMRC. You must use OZEV approved installers and chargepoints - see the 'How to apply' section of this guide for more information.

Commercial landlords

You or the organisation you represent are a commercial landlord if you own or manage property that’s leased or let to a business that pays business rates. You cannot apply for the infrastructure grant if you’re a commercial landlord.You can apply for an electric vehicle chargepoint grant if you’re:

• an individual with commercial property to let

• a company that owns the freehold of a commercial property

• a company that owns a commercial property’s common areas, with shareholders who are the leaseholders

The chargepoint can only be used by the building’s staff and vehicles. It cannot be used by members of the public. 

Property requirements

Your property must be in the UK. You cannot apply for this grant if you live in the Channel Islands or Isle of Man. You can apply for:

• flats and houses

• apartment blocks

• commercial properties

If you’re letting out a commercial property, the chargepoint can only be used by the building’s staff and vehicles. It cannot be used by members of the public.

You cannot apply if:

• you live in the property

• you only rent your property out as a holiday rental

• you do not have a company registration number or a VAT registration number

• you’re installing a chargepoint because of a mandatory requirement

Your parking space

Each parking space you’re applying to install a chargepoint at must be:

• off-street, private and clearly defined - it does not have to be part of the property

• accessible to your tenant

• owned by you, or be one you have the legal right to - you may need to provide a Land Registry title register as evidence

Extra requirements for an EV infrastructure grant

If you’re applying for an EV infrastructure grant, you must:

• be using it for a property with multiple homes - for example an apartment block, or estate with buildings that share a car park

• be installing at least one chargepoint socket as part of the work

• carry out work on at least 5 parking spaces, so they either have chargepoint sockets or are ready to have them installed in the future

The aim of the scheme is to accelerate the uptake of electric chargepoints for people living in flats, rental accommodation and apartment blocks, and in commercially let properties.

Funding is confirmed until 31 March 2025.

The grant is open. The government reserves the right to end or change this grant scheme. If the grant ends or the grant amount changes, the government will:

• aim to provide 4 weeks’ notice

• honour claims made before any public announcement, subject to the grant criteria

Before you apply you must:

• complete any necessary upgrades to the building’s electrical supply

• arrange regular maintenance checks of the chargepoints

• decide how the electricity and running costs will be paid

• make sure the chargepoints are accessible

• update your property’s risk assessment to include the chargepoints

Apply for the grant

To apply for the grant you need to:

1. Create a landlord account on the OZEV grant portal.

2. Find a chargepoint installer approved by OZEV.

To create an account on the portal, you will need:    

• an email address

• a UK mobile phone to get a security code

• a Companies House company registration number or a VAT registration number

If you’re a linked enterprise, you must apply using the company registration number of your controlling company. To start a claim, you should include in your application:

• one address

• one installer

• your installer’s OZEV installer number

• how many parking spaces the work covers if you’re applying for the electric vehicle infrastructure grant (EV infrastructure grant)

You must apply for residential and commercial properties separately.

You can apply for multiple sockets at the same address.

If you’re using more than one installer or applying for more than one address, submit a separate application for each one.

You must use an OZEV-authorised chargepoint model.

Payment of the grant

After they have completed the work, your installer will complete your claim through the portal. Approved installers have their own access login to the portal.

They will give details of your chargepoint to OZEV, along with photographs of the installation and an invoice.

OZEV will email you to ask you to sign into your online account and review the claim. If the claim is not correct, you will have a week to respond - you’ll be told how to do this when you review the claim in your account. If you do nothing, the claim will be submitted to OZEV as it is.

If OZEV approves the claim, the grant will be paid to your chargepoint installer who will take the amount off your bill.

Your invoice will show the total installation cost minus the grant amount.

Audits

In some cases, OZEV may choose to audit your installation to check it meets the grant requirements. If they do, OZEV will arrange for auditors to contact you for a site visit. If you do not allow a site visit, OZEV may withdraw your registration.

Help with your application

If you have any questions about the EV chargepoint grant or your grant applications.

Phone

0300 123 1343 Monday to Friday (excluding bank holidays), 9am to midday.

Email

If you are only installing chargepoints - landlordgrantenq@dvla.gov.uk

If you are installing chargepoints and infrastructure - CarparkGrantenq@dvla.gov.uk

Include your name in the email with the following details, if you have them:

• your application reference number

• your installer’s OZEV number

British Sign Language (BSL) support

You can get support using the British Sign Language (BSL) video relay service if you’re on a computer - watch a video about how to use the service on a mobile or tablet.

Complaints

You can email OZEV at chargepointfeedback@ozev.gov.uk to:

• report an installer for misconduct

• make a formal complaint about the scheme

• report any issues with a chargepoint or an installer

If you have an issue with a chargepoint or an installer, you should first try to resolve this with the installer. If you are not able to resolve the issue with after 10 working days you should email OZEV at chargepointfeedback@ozev.gov.uk.

Technical support for grant portal

If you have a technical problem using the portal, you can email OZEV_IT_issues@dvla.gov.uk